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Matchhastighed
Matchhastighed er tiden fra en bil registreres i systemet til det første match når frem til en sælger som en handlingsklar opgave. Nøgletallet måler flowets reaktionstid, ikke antallet af match, og gør det muligt at se om eget kundekartotek reelt arbejder før den eksterne annoncering.
Definér start- og sluttidspunkt skriftligt, før måling begynder: start ved registrering af bilen, slut når opgaven er synlig for en navngiven sælger.
Matchhastighed er en intern KPI. Vi offentliggør ikke branchegennemsnit uden dokumenteret metode og beskrevet datagrundlag.
Hastigheden hænger sammen med frigivelsesfristen: et match, der kommer efter bilen er lagt ud eksternt, konkurrerer mod forretningens egen annonce.
I CARRUSLiNK
CARRUSLiNK udløser matchet på registreringen af bilen, så matchhastigheden ikke afhænger af at en sælger husker at søge.