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Bil-til-kunde-match
Bil-til-kunde-match er den automatiske sammenligning mellem en konkret bil og forretningens registrerede kundeønsker. Matchet udløses når bilen registreres ved indkøb, returnering eller forventet ledighed, og resulterer i en rangeret liste over kunder, som en sælger kan kontakte med det samme.
Et brugbart match er forklarligt: sælgeren skal kunne se hvilke kriterier der er opfyldt, hvilke der er tæt på, og hvad der afviger. Uden begrundelse bliver matchet ikke ringet op.
Matchet erstatter ikke sælgerens vurdering. Systemet foreslår rækkefølgen, sælgeren beslutter hvem der kontaktes først.
Matchets værdi afhænger af hvor hurtigt det når frem. Et match, der først lander dagen efter, konkurrerer med bilens egen annonce.
I CARRUSLiNK
CARRUSLiNK viser et match direkte på bilkortet og sender det som en opgave til sælgeren med kundens historik og et forslag til besked.