CARRUSLiNK

    Service contracts

    Every car sale becomes 3 years of recurring revenue

    Calculator, auto-contract from CRM, mileage monitoring and automatic service reminders, all in one flow. No Excel, no lost renewals, no customers disappearing after the deal.

    Calculate your gain

    What you lose money on today

    Service contracts are the most overlooked growth engine in the car industry

    You sell the car, and never hear from the customer again

    Contracts expire without follow-up, lost renewals, lost revenue

    You only discover mileage overruns at the next service, when the damage is done

    6 engine features

    The entire service contract flow, automated

    From calculation and contract to mileage monitoring and renewal. Everything happens automatically, and everything is logged on the customer card.

    Built-in calculator

    Set price, contribution margin and per-contract margin. The salesperson sees the numbers live in the offer, no more gut feel.

    Auto-contract from CRM sale

    When the sale closes in the CRM, the service contract is created automatically, with digital signing, invoicing and renewal from day one.

    Mileage monitoring with early warning

    The system catches when the customer drives too many kilometers, so you can contact them proactively before it costs you money.

    Automatic service reminder

    SMS or email at the right time, based on mileage, date or service interval. The customer comes in, with no manual effort.

    Customer-in-house history

    See directly in the CRM when the customer last visited, what was done and what the next step is. Sales and workshop in one overview.

    CLTV overview

    Real-time customer lifetime value per customer, salesperson and contract type. You know exactly what the service contract base is worth every month.

    Digital test-drive forms

    Create and sign test-drive forms digitally on phone or tablet before the test drive, driver's license, consent, mileage and time are logged automatically on the customer in the CRM.

    The full flow

    From sales to renewal , without manual effort

    1

    Sale closes in CRM

    The salesperson closes the deal as usual

    2

    Auto-contract

    Service contract created automatically with digital signing

    3

    Contract active

    Invoicing, renewal and mileage tracking run in the background

    4

    Mileage monitor

    Early warning if the customer deviates from expected driving

    5

    Auto-reminder

    SMS/email at the right time, the customer books themselves

    6

    Service performed

    Customer-in-house is logged directly on the customer card in the CRM

    7

    Renewal

    The contract is extended automatically, recurring revenue secured

    Calculate your savings & growth

    Enter your numbers and see what CARRUSLiNK does for your bottom line

    Your business

    20
    20,100 €
    30%

    Share of car buyers who take out a service contract

    87 €

    Lost-lead calculation

    How much does it cost when leads die in private inboxes?

    150
    20%

    Share of leads that never get a follow-up (typically 15–25%)

    10%

    Share of the lost leads that would have ended in a car sale with proper follow-up

    6,030 €

    Inventory calculation

    What do slow-moving vehicles cost, and what do you save with faster turnover?

    12
    20 €
    5 days

    How many days faster cars can go online with measured reconditioning

    New recurring revenue

    Customers with service contract6/mo
    Monthly service revenue523 €
    CARRUSLiNK fee (5%)-26 €
    Annual service revenue6,271 €

    Customer lifetime value

    Car sale (one-time)20,100 €
    + Service revenue (24 mo.)2,090 €
    + Repeat purchase (customer returns)*8,040 €
    Total customer value30,230 €
    Increase per customer+50%

    * Customers with a service contract visit the workshop regularly, that increases trust and the likelihood of a repeat purchase significantly.

    Lost leads (lost margin)

    Lost leads per month30
    Lost car sales per month3
    Monthly lost margin18,090 €
    Annual217,080 €

    Inventory savings

    Capital savings per month1,206 €
    Annual14,472 €

    + avoided price cuts on slow movers (typically DKK 20,000–40,000 per car)

    Annual net gain (after 5% fee)

    +237,510 €

    extra revenue minus system cost and 5% share

    For both independent and authorized

    Built for two types of dealers

    The independent dealer

    Build a new revenue stream without selling more cars

    50 active service contracts at DKK 650/mo = DKK 32,500 in fixed monthly revenue. CARRUSLiNK makes service contracts a natural part of every car sale, and automates the hard work of renewal, follow-up and mileage monitoring.

    • No importer lock-in, decide your own packages and prices
    • Plays with your workshop system (your workshop system, AutoIT and more)
    • Stable cashflow independent of car sales

    The authorized dealership

    Complement your importer system with a service contract platform that ties sales, workshop and customer together

    You already have DMS, importer systems and workshop software. CARRUSLiNK sits on top and gives you the customer overview and sales-driven contract engine you lack, without replacing your existing setup.

    • Works as a standalone layer on top of your existing DMS
    • Salespeople see service history directly in the CRM
    • Importer-independent add-on contracts on top of factory packages

    FAQ

    Questions about service contracts

    See the service contract engine in action

    30 minute demo, we'll show you the whole flow from sale to renewal, and calculate what it means for your bottom line.

    Read more on the blog