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Lease expiry
Lease expiry is the point where a leasing contract's agreed term ends and the car must be returned, renewed or replaced by a new agreement. A well-run leasing flow works backwards from the expiry date with automatic contact, typically 90 days out, so the customer hears from the dealer before a competitor does.
The expiry date is the single event that decides whether a leasing customer stays or leaves. A contract that expires without contact is effectively a lost customer and a car that suddenly needs a buyer.
An automatic task 90 days before expiry gives time for three paths: extending the current agreement, a new agreement, or an entirely new car, instead of a last-minute scramble.
Because the returning car is also known well in advance, preparation and stock can be planned instead of becoming a surprise.
In CARRUSLiNK
CARRUSLiNK automatically triggers a task for the salesperson 90 days before lease expiry, with three clear paths: extension, new agreement or new car.