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    MitID-integration

    Sales agreement signed in 90 seconds.

    Verify the customer's identity and digitally sign the sales agreement with MitID — directly in CARRUSLiNK. Legally binding, AML-compliant, and without physical presence.

    See how the flow works
    90 sec
    from link sent to sales agreement signed
    100%
    legally valid digital signature
    0
    copies of passports or driver's licenses must be collected
    100%
    audit log for each signature saved to the case

    Live in 15 minutes

    You don't need an IT department — we set it up for you

    1

    Book demo (30 min.)

    We show you the system with your own data so you can see it work.

    2

    We get the keys

    We set up the agreement with Nets and connect MitID to your account — you don't have to contact anyone yourself.

    3

    Ready the same day

    We turn on the integration, test it and you're live.

    No setup feeNo lock-inWe do the work

    Identity and signature in one flow

    The MitID integration is built directly into the sales agreement flow in CARRUSLiNK — so identity verification, anti-money laundering screening, and digital signature occur as one natural step, both in-store and for remote sales.

    Sales agreement out — link to customer's MitID

    You create the sales agreement in CARRUSLiNK, and the customer receives a secure link via SMS or email. The signature is done on the customer's own phone with MitID — without you having to receive or store a copy of the driver's license.

    • Secure link via SMS or email
    • Customer signs on their own phone
    • Bank-grade encryption and digital signature
    • Remote sales without physical presence at the dealership

    Proof down — audit log on customer record

    Identity, consent, IP, timestamp, and MitID seal are stored on the customer card in CARRUSLiNK. Clear documentation for auditors, AML inspections, and potential lawsuits.

    • CPR-verified customer identity
    • Full audit log: time, IP, consent
    • Signature seal archived legally compliant
    • AML and GDPR-compliant
    How it works

    From bill of sale ready to signed agreement

    The entire signing flow — whether the customer is in front of you or at home on the couch.

    Steps. 1

    Sales agreement created

    The sales agreement is generated in CARRUSLiNK with all trade terms, trade-in vehicle, financing, and delivery date automatically populated from the deal.

    Steps. 2

    Link sent to customer

    A secure, one-time link is sent via SMS or email. The link is tied to the customer's CPR and expires after a selected period.

    Steps. 3

    Customer opens on their own phone

    The customer views the bill of sale, can download it as a PDF, and starts the MitID flow with one tap. No app installation required.

    Steps. 4

    MitID-verifikation

    The customer logs in with MitID. CPR verification, age, name, and address are automatically confirmed against the CPR register.

    Steps. 5

    Signature with seal.

    The customer signs with MitID. A legally valid signature seal is applied to the bill of sale and saved as a tamper-evident PDF/A.

    Steps. 6

    Archiving and alerts

    The sales agreement is archived on the customer card with a full audit log. The salesperson receives a notification, and the next step in the workflow (registration, preparation, delivery) starts automatically.

    Daily operations before and after MitID integration

    The traditional sales agreement process takes 20–40 minutes per transaction, requires physical presence, and leaves you with a folder of driver's license copies that anti-money laundering authorities won't accept.

    Before integration

    • Customer must appear in person to sign
    • Copy of driver's license or passport is taken and stored locally
    • Manual ID verification by employees — errors and fraud occur
    • AML documentation is collected in a physical archive
    • Sales agreement is signed in a folder — not in the system
    • Remote sales require courier, scan, and multi-day waiting

    After integration

    • Customer signs from the couch via MitID
    • No copies of driver's licenses are stored — CPR is verified digitally
    • Automatic ID check against the CPR register
    • AML report and audit log generated automatically
    • Sales agreement archived digitally and tamper-evident on the customer card
    • Remote sale closed in 90 seconds without courier or scanner
    Detaljerne

    How MitID changes the sales agreement workflow for Danish car dealers

    The sales agreement is the most important document in a car transaction. It binds the customer, documents terms of trade, contains personal data, and triggers all subsequent actions: registration, financing, delivery. Despite this, it is still handled by many dealers as a paper document with a pen and a copy of the driver's license.

    This is problematic for three reasons. Firstly, it's slow — especially for remote sales, where the customer either has to come in person or the car has to be sent with a signature service. Secondly, it is vulnerable to fraud: copies of driver's licenses do not prove that the person in front of you owns the driver's license. Thirdly, it is still poorer documentation than a MitID seal would be in the event of a dispute.

    CARRUSLiNK's MitID integration solves all three at once. The sales agreement flow is built specifically for the automotive industry and meets both the identification requirements of the Anti-Money Laundering Act and the eIDAS regulation's requirements for qualified electronic signatures.

    Built directly into the purchase agreement flow

    MitID is not an add-on in CARRUSLiNK — it's the core flow for digital signatures. When the salesperson clicks "send for signature," the MitID flow starts. This means the user experience is one thing, not two.

    The customer receives one message, opens one link, views one document, and performs one MitID action. No other apps, no other account, no extra login. This is the only way to achieve conversion rates over 90%—even for older or less tech-savvy customer groups.

    Remote sales without attendance — as the new norm

    The market has shifted towards the ability to appraise a car, finance it, sign a sales agreement, and have it delivered to the customer's home without them ever setting foot in the dealership. This is no longer an exception — it's a competitive advantage, especially among younger customers and those who buy online.

    The MitID flow makes remote sales legally as robust as a physical meeting. Identity is confirmed via NemID's successor, the signature is qualified according to eIDAS, and the documentation complies with anti-money laundering regulations. If anyone later disputes the signature, you will have complete proof in the case file.

    AML screening in the same flow

    Car dealers are subject to the Anti-Money Laundering Act for transactions over 8,000 EUR (~ 60,000 DKK), which effectively covers the majority of transactions. The requirements are customer identification, documentation of the identification, and retention for 5 years.

    CARRUSLiNK meets all three requirements in one process: MitID identifies the customer, we document what type of ID proof was used and when, and everything is stored in the system for the required 5 years in an unalterable format. AML supervision can receive an export in minutes, instead of having to dig through physical folders.

    Tamper-evident archiving and PDF/A.

    The signed sales agreement is archived as PDF/A with a cryptographic signature seal. This means that if someone later alters the document — even one character — it can be proven, and the signature will be invalidated upon verification.

    The document can be downloaded by both the customer and the dealer, and it is fully eIDAS compliant. Should a legal dispute arise later, there will be no discussion about what was signed when.

    Audit log, GDPR, and data minimization

    We only store what we need to: CPR-verified name, age over 18, address (if necessary for AML), time, IP, and signature seal. We do not save photos of passports or driver's licenses, because MitID replaces the need for them.

    This means you automatically comply with GDPR's principle of data minimization. When the sales agreement's 5-year retention period expires, the documentation can be automatically deleted according to your settings.

    Onboarding and integration

    The MitID flow requires one approval via our MitID broker. We will set this up for you as part of onboarding. You do not need a separate MitID agreement, and you do not pay per signature — it's included in your CARRUSLiNK subscription.

    Most dealers go live with MitID signature within the same day we set up the integration. Salespeople get a 15-minute demo, and customers already know MitID — so customer-side onboarding is zero.

    Frequently asked questions

    Everything dealers typically ask about before enabling the integration.

    01.Is a MitID signature legally valid?

    Yes. MitID complies with the eIDAS regulation's requirements for Qualified Electronic Signature (QES) — it is the strongest legally recognized form of digital signature in the EU.

    02.What if the customer doesn't have MitID?

    Almost all Danes over the age of 13 have MitID. In rare cases, a physical signature can still be used, and the sales agreement is manually scanned into the customer card.

    03.Can foreign customers use it?

    MitID is only for individuals with a Danish CPR number. For international customers, we use alternative eIDAS-approved identity solutions (e.g., BankID for Norwegians and Swedes). Contact us for the current setup.

    04.How much does the MitID integration cost?

    Included in the CARRUSLiNK subscription at a tiered price from 2,299 DKK/month based on fleet size. No extra charge per signature.

    05.Where is the data stored?

    Encrypted in the EU (Lovable Cloud / EU data center). We comply with CARRUSLiNK's data processing agreement and GDPR.

    06.Can we use MitID for more than just sales agreements?

    Yes — also for trade-in declarations, financing forms, lease agreements, and consents. Anything requiring a legal signature can be handled with MitID.

    07.How long is the documentation stored?

    Standard 5 years, as required by the Anti-Money Laundering Act. You can extend for longer or set up automatic deletion after the period.

    08.Does the MitID flow replace the need for anti-money laundering screening?

    MitID covers the ID part of anti-money laundering. Risk assessment and PEP screening are separate steps, which CARRUSLiNK also supports in the same flow.

    Related reading

    Ready to close deals in 90 seconds — even for remote sales?

    Book a 30-minute demo. We'll show you the MitID flow on an actual purchase agreement and what the audit log looks like afterward.

    See all integrations

    The MitID flow is included in CARRUSLiNK. No extra charge per signature.