Guide · Recurring service plans

    Recurring service plans: pricing & operations (2026)

    A service plan is a subscription business stacked on top of the car sale. Pricing, coverage, margins and operations work fundamentally differently from one-off workshop visits. Here's the complete recipe for a profitable plan portfolio.

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    Short answer (TL;DR)

    A recurring service plan typically costs DKK 400-900/mo depending on car, age, km/year and coverage. Gross margin sits at 25-45% when built right. The key is 3 standard packages (Basic, Plus, Premium), automatic pricing and monthly billing, not individual contracts you recalculate every time.

    Why most service plans don't scale

    • Each contract is priced manually, salesperson spends 5-10 min or skips it entirely
    • Margins are unknown: 'we don't know if we make money on these'
    • 20+ different coverage variants, impossible to administer and impossible for the customer to understand
    • One-off invoicing instead of monthly, customer doesn't perceive subscription, and you get no MRR
    • Workshop doesn't know what the coverage costs you per visit
    • No recalculation as the car ages and gets more expensive to maintain

    Build a profitable plan portfolio

    1

    1. Standardise to 3 packages

    Basic (statutory service + oil), Plus (+ wear parts, tyre storage), Premium (+ valet, loaner, glass). Customer picks a package, not 12 individual add-ons.

    2

    2. Pricing model: age × model × km/year

    3-axis matrix. New car + low km/year: DKK 400-550/mo. Older car + high km/year: DKK 700-900/mo. The system computes, the salesperson picks the package.

    3

    3. Lock standards, allow 10% manual room

    Salesperson can't give a 40% discount 'to close the deal'. Standard price is standard. Up to 10% manual room with management approval.

    4

    4. Threshold-based cost per plan

    Calculate expected workshop hours + parts per plan type per year. If cost > 60% of MRR, adjust price. Never a plan you lose money on.

    5

    5. Monthly billing as default

    No one-off invoices. Direct debit or card-on-file every month. Customer sees monthly price = compares with streaming, not a big bill.

    6

    6. Recalculate at renewal

    Every renewal is recalculated based on car's new age/km. No 'legacy' contracts becoming unprofitable 3 years in.

    7

    7. Measure margin per plan, not total

    Report per plan type: MRR, cost (hours + parts), net margin. Show which plans win and which need redesign.

    What a mature plan portfolio gives you

    3 packages, not 30 combinations

    Salesperson picks Basic, Plus, Premium. Customer understands. Decision in 60 sec instead of 10 min.

    Auto-pricing in 1 sec

    System calculates from age, model, km/year. Salesperson never types a price manually.

    MRR that grows every month

    Every new plan = new monthly revenue. A dealer selling 30 cars/mo @ 40% attach + DKK 650/mo = DKK 7,800 extra MRR/mo, growing DKK 93,600/mo every 12 months.

    Margin you actually know

    Cost per plan computed from workshop hours + parts. You know which plans earn you 35-45%, and which to redesign.

    Recalc at renewal

    Contracts don't become unprofitable over time, every renewal calculated on car's current age/km.

    No salesperson discounts killing margin

    Standard price is standard. Manual room only with approval. Margin holds.

    Manual plan pricing vs CARRUSLiNK matrix

    AspectManual / ad-hocCARRUSLiNK
    Time per quote5-10 min1 sec auto
    Number of variants20+ combinations3 packages × matrix
    Margin per plan known?RarelyLive report
    BillingOne-off invoiceMonthly direct debit
    Recalc at renewalNoAuto
    Salesperson discount that breaks marginOftenOnly with approval

    Comparison based on CARRUSLiNK customers vs typical Danish dealer, Q2 2026.

    Frequently asked questions

    Get your pricing matrix built in 30 min

    We walk through your fleet, hourly rate and coverage and build a 3-package matrix with 25-45% target margin, directly in CARRUSLiNK, ready for the next sale.