Guide · Recurring service plans
Recurring service plans: pricing & operations (2026)
A service plan is a subscription business stacked on top of the car sale. Pricing, coverage, margins and operations work fundamentally differently from one-off workshop visits. Here's the complete recipe for a profitable plan portfolio.
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Short answer (TL;DR)
A recurring service plan typically costs DKK 400-900/mo depending on car, age, km/year and coverage. Gross margin sits at 25-45% when built right. The key is 3 standard packages (Basic, Plus, Premium), automatic pricing and monthly billing, not individual contracts you recalculate every time.
Why most service plans don't scale
- Each contract is priced manually, salesperson spends 5-10 min or skips it entirely
- Margins are unknown: 'we don't know if we make money on these'
- 20+ different coverage variants, impossible to administer and impossible for the customer to understand
- One-off invoicing instead of monthly, customer doesn't perceive subscription, and you get no MRR
- Workshop doesn't know what the coverage costs you per visit
- No recalculation as the car ages and gets more expensive to maintain
Build a profitable plan portfolio
1. Standardise to 3 packages
Basic (statutory service + oil), Plus (+ wear parts, tyre storage), Premium (+ valet, loaner, glass). Customer picks a package, not 12 individual add-ons.
2. Pricing model: age × model × km/year
3-axis matrix. New car + low km/year: DKK 400-550/mo. Older car + high km/year: DKK 700-900/mo. The system computes, the salesperson picks the package.
3. Lock standards, allow 10% manual room
Salesperson can't give a 40% discount 'to close the deal'. Standard price is standard. Up to 10% manual room with management approval.
4. Threshold-based cost per plan
Calculate expected workshop hours + parts per plan type per year. If cost > 60% of MRR, adjust price. Never a plan you lose money on.
5. Monthly billing as default
No one-off invoices. Direct debit or card-on-file every month. Customer sees monthly price = compares with streaming, not a big bill.
6. Recalculate at renewal
Every renewal is recalculated based on car's new age/km. No 'legacy' contracts becoming unprofitable 3 years in.
7. Measure margin per plan, not total
Report per plan type: MRR, cost (hours + parts), net margin. Show which plans win and which need redesign.
What a mature plan portfolio gives you
3 packages, not 30 combinations
Salesperson picks Basic, Plus, Premium. Customer understands. Decision in 60 sec instead of 10 min.
Auto-pricing in 1 sec
System calculates from age, model, km/year. Salesperson never types a price manually.
MRR that grows every month
Every new plan = new monthly revenue. A dealer selling 30 cars/mo @ 40% attach + DKK 650/mo = DKK 7,800 extra MRR/mo, growing DKK 93,600/mo every 12 months.
Margin you actually know
Cost per plan computed from workshop hours + parts. You know which plans earn you 35-45%, and which to redesign.
Recalc at renewal
Contracts don't become unprofitable over time, every renewal calculated on car's current age/km.
No salesperson discounts killing margin
Standard price is standard. Manual room only with approval. Margin holds.
Manual plan pricing vs CARRUSLiNK matrix
| Aspect | Manual / ad-hoc | CARRUSLiNK |
|---|---|---|
| Time per quote | 5-10 min | 1 sec auto |
| Number of variants | 20+ combinations | 3 packages × matrix |
| Margin per plan known? | Rarely | Live report |
| Billing | One-off invoice | Monthly direct debit |
| Recalc at renewal | No | Auto |
| Salesperson discount that breaks margin | Often | Only with approval |
Comparison based on CARRUSLiNK customers vs typical Danish dealer, Q2 2026.
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