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SMS & Beskeder
Send SMS directly from the platform - car is ready, meet at 10 AM, remember service. Templates, automatic triggers, and bulk sends. Each message is automatically logged on the customer card.
The difference in daily operations
Here's how it looks with and without.
Today
Without SMS
- Salespeople send SMS from their own phone - nothing is logged anywhere
- When the salesperson leaves, the entire conversation thread disappears
- You don't use SMS because it's too cumbersome - even though the open rate is 98%
- No one knows which SMS messages have been sent to the customer - or when
With CARRUSLiNK
SMS all in one place
- Send 1-til-1 SMS direkte fra kundekortet
- Templates: 'car is ready', 'meet at X AM/PM', 'remember service', 'offer ready'
- Automatic SMS for status changes (preparation complete, contract ready, service due)
- Bulk SMS to segments (e.g., all who have booked winter tyre change)
- Two-way communication - customer's reply lands back on the card
- Sending from a fixed dealer sender, not a personal mobile
- Leveringsstatus pr. SMS
- Built-in unsubscribe and GDPR handling
How it works
Three layers that make the difference in sms
Data collected
Everything about the customer, emails, cars, notes, workshop history, is collected on the customer card. No private inboxes.
Logic on top
The system sees what's missing, follow-ups, renewals, upsells, and prioritizes daily tasks for you.
Automatic action
What we can automate. SMS, emails, reminders, tasks, the system does itself. The rest goes to the right salesperson.
SMS-modulet gør slut med usynlig kommunikation fra sælgernes private mobiler. Hver SMS sendes fra platformen, fra en fast forhandler-afsender, og logges automatisk på kundekortet ved siden af e-mails, opkald og noter. Skabeloner dækker de beskeder I sender oftest - 'bilen er klar til afhentning', 'mød op til prøvekørsel kl. 10', 'service er forfalden' - og automatiske triggers fyrer SMS af ved statusændringer, så kunden får besked uden manuel indsats. Bulk-udsendelser fra et CRM-segment betyder at 200 kunder kan få besked om vinterdæk-kampagnen med ét klik. Kundens svar lander tilbage på samme kundekort, så hele samtalen kan læses som én tråd. Når en sælger stopper, bliver historikken hos forhandleren.
See sms in action
30-minute demo - we'll show you exactly how sms works in CARRUSLiNK.
FAQ