Hvad er lead-indbakke & automatisk opfølgning i CARRUSLiNK?

Lead-indbakken i CARRUSLiNK er ét sted hvor alle henvendelser lander - Bilbasen, DBA, hjemmesideformularer, telefon, SMS, mail og Facebook Lead Ads ender på samme kundekort med kilde, bil og ansvarlig sælger. Sælgeren får besked med det samme på mobilen. Automatisk tildeling fordeler leads efter sælger på vagt, mærke, geografi eller kapacitet. Lead-scoring prioriterer de varmeste henvendelser øverst på sælgerens dagsliste, mens auto-svar inden for 5 minutter holder kunden varm. Et 30-dages opfølgningsflow og automatisk genaktivering efter 6/12/24 måneder sørger for at ikke-købere ikke glemmes - typisk bliver 10-20% af gamle leads til en handel. Læs den komplette guide til leadhåndtering for bilforhandlere.

Hvordan løser CARRUSLiNK: Leads fra hjemmesiden forsvinder i en delt indbakke?

Alle kanaler samlet i én indbakke - Bilbasen, hjemmeside, Facebook, telefon, SMS

Hvordan løser CARRUSLiNK: Ingen ved hvem der skal følge op på hvad?

Automatisk lead-fangst fra hjemmeside og portaler

Hvad koster lead-indbakke & automatisk opfølgning?

Funktionen er inkluderet i CARRUSLiNK-platformen til trappepris fra 2.299 DKK/md efter flådestørrelse. Ingen modul-opkrævning.

Sales management

Lead Inbox & Automatic Follow-up.

A single lead inbox for the entire dealership: Bilbasen, website, Facebook, phone, and SMS are collected in one place, assigned to the correct salesperson, and followed up automatically - so no lead is missed.

How it works

Included in the platform·No module fees·Danish support

The difference in daily operations

Here's how it looks with and without.

Today

Without Lead inbox

Leads from the website disappear into a shared inbox
Nobody knows who should follow up on what
Inquiries from DBA and Bilbasen are handled manually

With CARRUSLiNK

Lead inbox all in one place

All channels collected in one inbox - Bilbasen, website, Facebook, phone, SMS
Automatic lead capture from website and portals
Round-robin assignment to salespeople
Lead scoring based on activity and interest
Automatic follow-up email
Convert lead to deal with one click
Source tracking: which channel generates the most leads

How it works

Three layers that make the difference in lead inbox

Data collected

Everything about the customer, emails, cars, notes, workshop history, is collected on the customer card. No private inboxes.

Logic on top

The system sees what's missing, follow-ups, renewals, upsells, and prioritizes daily tasks for you.

Automatic action

What we can automate. SMS, emails, reminders, tasks, the system does itself. The rest goes to the right salesperson.

The lead inbox in CARRUSLiNK is a single place where all inquiries land - Bilbasen, DBA, website forms, phone, SMS, email, and Facebook Lead Ads all end up on the same customer card with source, car, and assigned salesperson. The salesperson is notified immediately on their mobile. Automatic assignment distributes leads based on salesperson on duty, brand, geography, or capacity. Lead scoring prioritizes the warmest inquiries at the top of the salesperson's daily list, while auto-replies within 5 minutes keep the customer engaged. A 30-day follow-up flow and automatic re-engagement after 6/12/24 months ensure that non-buyers are not forgotten - typically 10-20% of old leads turn into a deal. Read the complete guide to lead management for car dealers.

This is what lead handling looks like in CARRUSLiNK

From portal lead to won deal — without anything slipping through.

Inbox, AI extraction, pipeline, and customer cards work together. Here are four screenshots from the actual system.

Lead-indbakke for bilforhandlere

All leads from Bilinfo, Bilbasen, AutoUncle and your website in one inbox

Stop chasing leads in 4 different inboxes. Every enquiry from portals, website, phone, and SMS lands in the same place — with source, car, and status.

AutoUncle, Bilinfo og Bilbasen leads modtages automatisk
Filters: Needs review · Pending · For information · Lead created
Search across all enquiries
Intet falder mellem to stole — alt logges

Lead-indbakke med leads fra AutoUncle og Bilinfo for bilforhandler

AI extraction from lead emails

AI reads the email and automatically creates the customer, car, and enquiry

Instead of reading a portal email and manually entering data into the CRM, AI extracts the customer, car, phone number, and request directly from the email — ready for follow-up in seconds.

Recognises customer, email, phone, and postcode
Matcher bil-annoncen i jeres lager (fx Cupra Born)
Tags the enquiry: test drive, finance, part exchange
Original mail bevares — sporbart og GDPR-venligt

AI extraction from AutoUncle test drive request with customer, car, and enquiry details

Lead pipeline & Kanban-board

Visuel pipeline fra nyt lead til vundet eller tabt handel

Drag leads through the stages — New lead → Contact made → Test drive → Won / Lost. Salespeople see exactly where each customer stands and what the next step is.

Kanban board per salesperson or entire team
Price, car, source, and date directly on the card
Filter by source (Bilinfo, AutoUncle, Walk-in, DBA, Website)
Assign salesperson with one click — round-robin or manually

Lead pipeline with stages New Lead, Contact Made, Test Drive, Won and Lost

Kundekort med fuld lead-historik

Each lead is gathered on one customer card with notes, calls, emails, and contract

Notes, calls, emails, meetings, and contracts are logged on the same customer card. When the customer returns in 3 years, the salesperson knows exactly what was agreed last time.

Activity log: notes, calls, emails, meetings
Schedule follow-ups and tasks directly from the card
Kontrakt-status og bil knyttet til kunden
Status-skift logges automatisk — fuld sporbarhed

Customer card for Andersen & Partnere Law Firm with lead history and contract

See lead inbox in action

30-minute demo - we'll show you exactly how lead inbox works in CARRUSLiNK.

FAQ