CARRUSLiNK
    Communication

    Internal chat

    Message colleagues directly in the platform - linked to the customer, car or deal in question. No messages disappearing into private apps.

    How it works
    Included in the platform·No module fees·Personal support

    The difference in daily operations

    Here's how it looks with and without.

    Today

    Without Internal chat

    • Internal communication happens in private texts and Messenger threads
    • When an employee leaves, the arrangements leave with them
    • Messages about a specific car or customer can't be found again

    With CARRUSLiNK

    Internal chat all in one place

    • Messages between employees directly in the platform
    • Linked to customer, car or deal - the context comes along
    • The whole team can follow along and take over a case
    • Push notification in the iOS app for new messages
    • The history stays with the dealership - not on a private phone

    How it works

    Three layers that make the difference in internal chat

    01

    Data collected

    Everything about the customer, emails, cars, notes, workshop history, is collected on the customer card. No private inboxes.

    02

    Logic on top

    The system sees what's missing, follow-ups, renewals, upsells, and prioritizes daily tasks for you.

    03

    Automatic action

    What we can automate. SMS, emails, reminders, tasks, the system does itself. The rest goes to the right salesperson.

    The internal chat gathers employee messages where the work happens. Message a colleague directly from a customer card or a car, and the context comes along - so the recipient immediately knows which deal it concerns. When a salesperson is on holiday or leaves, colleagues can follow along and take over the case without losing the thread. The messages stay in the platform and are part of the dealership's history - not locked on a private phone.

    See internal chat in action

    30-minute demo - we'll show you exactly how internal chat works in CARRUSLiNK.

    FAQ

    Frequently asked questions

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