CARRUSLiNK

    Quick answer · Lead management

    How do you keep track of leads?

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    TL;DR

    You keep track of leads by consolidating all enquiries into a single customer database with a clear owner and next action per lead. Lead scoring places the warmest leads at the top of the salesperson's daily list, and automatic follow-up flows ensure nothing is forgotten. Up to ~30 leads can be managed manually; beyond that, a system is required.

    Key facts

    • One database — not Outlook, Excel, and post-its
    • Each lead has a responsible salesperson + next action with date
    • Lead scoring based on behaviour prioritises the daily list
    • Automatic follow-up touchpoints on days 1, 3, 7, 14, 30
    • The manager sees overdue leads in the dashboard
    • Salesperson leaves the company → leads remain in the system

    See how CARRUSLiNK consolidates all your leads and keeps track of the next action per customer.