CARRUSLiNK

    Quick answer · Dealer ↔ leasing

    How do dealers manage ex-leasing vehicles?

    Last updated:

    TL;DR

    Ex-leasing vehicles are handled like regular used cars with one additional step: contract return and customer dialogue must run in parallel with preparation and advertisement. The vehicle arrives, goes through photography + preparation + Bilbasen advertisement, while the leasing customer simultaneously receives an offer to repurchase or get a new car based on their wishlist. CARRUSLiNK runs both tracks in the same flow.

    The classic mistake is that ex-leasing vehicles end up in a separate 'leasing stock' in Excel — separated from the used car flow. This means double work, double advertising, and that vehicle↔customer matching never happens because the two stocks are separate. When the vehicle instead goes through the same intake process as a trade-in vehicle, it is automatically matched against all active customer wishes — both new buyers and leasing customers whose contracts are about to expire.

    The clever part is that the vehicle is often sold before it is ready: if the leasing customer's own contract expires in 60 days and their wishlist matches the returned vehicle, the salesperson can offer a continuation of the same car at a lower monthly payment. No advertising, no preparation time wasted.

    Key facts

    • Same intake as used cars: photography, preparation, pricing, advertisement
    • Auto-match against active customer wishes (both new buyers and leasing customers)
    • Offer to continue with the same vehicle if there is a match with an existing leasing customer
    • Bilbasen + DBA advertisement parallel with preparation
    • Residual value report automatically sent back to the leasing company
    • No separate 'leasing stock' in Excel

    See the ex-leasing flow with auto-match and parallel advertisement live.