CARRUSLiNK

    Quick answer · Product

    How does vehicle-↔customer-match (wishlist) work?

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    TL;DR

    Vehicle-↔customer-match is a wishlist feature where the customer describes their desired vehicle (make, model, year, price, mileage), and the system automatically notifies the salesperson when a matching vehicle enters inventory. The customer receives a notification immediately. The feature works for both used cars and leasing.

    In practice, the salesperson creates the customer's wish on the customer record — for example, 'VW Golf, 2019–2022, under 80,000 km, under 180,000 kr'. When a vehicle matching these criteria is imported into inventory, the responsible salesperson receives a notification and the customer is automatically informed with the vehicle's details and a link to book a test drive.

    For leasing, it works similarly: the customer has a desired model, and when a suitable vehicle becomes available, it is directly matched against the customer's contract expiry. The salesperson can then offer a new contract for that specific vehicle.

    Key facts

    • Customer describes desired vehicle on customer record (make, model, year, price, km)
    • System automatically scans new vehicles that match the criteria
    • Salesperson receives notification — no manual inventory monitoring
    • Customer automatically receives notification with vehicle details and test drive link
    • Works for used cars AND leasing — same customer record, same workflow
    • Manager sees statistics on number of matches and converted deals

    See vehicle-↔customer-match live — how a desired vehicle becomes a notification in under 10 seconds.