Comparison
CARRUSLiNK vs. Fragus
Fragus supplies warranty and service products, but it's a third-party product, not your system. With CARRUSLiNK you own the relationship and the revenue.
What is Fragus?
Fragus (now part of Warranty Group/Assurant) supplies warranty products and service contracts to the auto industry. Dealers resell Fragus products to end customers, but Fragus owns the product and a large share of the margin. It's an add-on product, not a business system.
Fragus strengths
- Established warranty and service product
- Well-known in the industry
- Ready to sell without setup
Fragus limitations
- You don't own the service contract. Fragus does
- Lower margin for the dealer
- No CRM, inventory or communication tools
- No control over customer data or relationship
- Dependency on a third-party supplier
Feature comparison
Feature
CARRUSLiNK
Fragus
Service contracts & warranties
Inventory & listings
Integrated CRM
Email & communication
Pipeline & lead management
Contracts & documents
Limited
Dashboard & reporting
Warranty data
Customer history & lifecycle
Dealer-owned customer data
One unified system
Our verdict
With Fragus you sell someone else's product and give away margin. With CARRUSLiNK you create your own service contracts, keep the full margin, and own the customer data. You build recurring revenue on your terms, as an integrated part of your business system.