# Vehicle return

> Vehicle return is the end of a lease, where the car is handed back and settled. A condition report is made, mileage is settled against the contract, abnormal wear is assessed and any additional charges are calculated. The car then moves on as an ex-lease unit for sale or re-leasing.

**Source:** https://carruslink.com/en/ordbog/tilbagelevering/
**Glossary:** https://carruslink.com/en/ordbog/
**Category:** Leasing
**Last updated:** 2026-08-11

Return is the moment the customer relationship is either renewed or lost. A customer who hands back the car without a concrete offer on the next one has effectively been handed to a competitor.

Disputes almost always concern abnormal wear and excess mileage. A documented condition report with photos at both delivery and return removes most of the argument.

Operationally, three things must happen the same day: the car enters stock with a preparation task, the final settlement is sent, and the customer has an agreement on the next car.

## In CARRUSLiNK

CARRUSLiNK triggers the return flow on the contract date with condition report, final settlement and a salesperson task on the next car.

## Related

- Ex-leasing bil: https://carruslink.com/en/ordbog/ex-leasing-bil
- Genkøb: https://carruslink.com/en/ordbog/genkoeb
- Tilbagelevering flow: https://carruslink.com/en/answers/tilbagelevering-flow-leasing-bil

— CARRUSLiNK · https://carruslink.com/en/ordbog/tilbagelevering/