# How do you handle dealership contracts digitally? (2026)

> Test-drive forms, sales contracts, loan-car agreements, fine liability, GDPR consents, the dealership runs on paper. Here's the complete recipe to get every contract signed, stored and searchably linked to the customer card.

**Source:** https://carruslink.com/en/guides/digital-kontrakthaandtering
**Sidst opdateret:** 2026-05-25

## Short answer (TL;DR)

Drop PDF + print + scan. Build digital templates for test-drive form, sales contract, loan-car agreement and GDPR consent. Let the customer sign on tablet or via SMS link with MitID. Auto-archive to the customer card. Result: 95% fewer 'where's that contract?' calls, 100% traceability on fine liability and lawful storage under GDPR.

## Why paper contracts cost you money every week

- Paper test-drive forms go missing, you eat the fines or damages without a signature
- Sales contracts are scanned manually and stored in random folders, impossible to find 6 months later
- Loan-car contracts aren't signed consistently, the customer refuses fine liability
- GDPR consent sits on paper that ends up in the bin, you can't document lawful basis
- The salesperson has 4 different Word templates, half of them outdated
- When an auditor or lawyer asks 'show me the signed agreement', it takes 30 min to dig out

## 6-step plan for 100% digital contract handling

### 1. Build 1 master template per contract type

Test-drive, sales contract, loan-car, service contract, GDPR consent. One version, lawyer-approved, version-controlled. End of 6 different Word files on salespeople's desktops.

### 2. Auto-fill from customer card + car

Customer data, car data (VIN, plate, km, model), price, date, salesperson, all auto-filled from the system. The salesperson clicks 'create test-drive form' and it's ready in 5 seconds.

### 3. Signature on tablet or SMS link

The customer signs on an iPad in the showroom, or gets an SMS link with MitID for a remote sale. The signature is legally valid, time- and IP-stamped.

### 4. Auto-archive to the customer card

The signed PDF is automatically saved to the customer card + car card + salesperson activity. Searchable on plate, name, date or salesperson. No more 'where did you put it?'.

### 5. Fine and damage liability documented

Loan-car contracts have explicit clauses on fine liability and insurance excess. When a fine lands 3 weeks later, you have the signature to forward, no discussion.

### 6. GDPR consent and storage

Consent for marketing, credit check, post-sale storage, all logged with timestamp. When a customer asks to be deleted, you can document what you have and delete it correctly.

## What digital contracts do for you

- **Signed in 90 seconds** — From 'should we print it?' to signed PDF on the customer card, under 2 minutes. End of waiting for the printer.
- **100% fine liability documented** — Every loan-car has a signed contract with explicit fine liability. You'll never pay a customer's parking fine again.
- **Searchable archive for 10 years** — Find any contract by plate, name or date in 5 seconds. Auto-deleted after the statutory retention period.
- **Remote sales without hassle** — Selling to a customer 200 km away? SMS link, MitID signature, payment, delivery. The whole sale without paper.
- **Fewer 'where's the contract?' calls** — 95% fewer internal calls hunting documents. Reception, accounting and sales all see the latest version.
- **GDPR audit without panic** — When the data authority asks, you can document every consent, lawful basis and deletion log in 5 minutes.

## Paper vs digital contract handling

| Contract type | Paper + scan today | Digital in CARRUSLiNK |
| --- | --- | --- |
| Test-drive form | 8 min print + scan | 60 sec SMS link |
| Sales contract | 20 min + risk of errors | 3 min with auto-fill from card |
| Loan-car agreement | 15 min + key handover | 90 sec tablet flow |
| Service contract | 12 min | 2 min, signed at delivery |
| GDPR consent | Not documented | Logged per channel with timestamp |
| Archive and search | Folder + Excel index | Searchable on card for 10+ years |
| Legal validity | Signature, but no ID | National-ID-verified identity |

## Frequently asked questions about digital contracts

### Is a digital signature legally valid?

Yes, under eIDAS, digital signatures are equivalent to physical ones as long as they are uniquely tied to the signer. MitID signature is the strongest form and is used by banks and lawyers. Tablet signature with time and IP stamp is valid for test-drive forms and sales contracts in the car trade.

### How do I handle loan-car fines digitally?

The loan-car contract must contain an explicit clause that the customer is liable for fines, parking and insurance excess. The customer signs on tablet before handover. When a fine lands, you have the signed agreement ready to forward, no discussion.

### How long do I have to keep car contracts?

Bookkeeping law requires 5 years. For warranties and complaints typically up to 10 years. Digital storage meets the requirement, it just has to be searchable and immutable. CARRUSLiNK stores with version history and auto-deletes after the chosen retention period.

### What do I do for a remote sale without a physical meeting?

Send the sales contract and GDPR consent as an SMS link, the customer signs with MitID on their phone, and you get the signed PDF + confirmation instantly. The car can be delivered with the same documentation, no paper required.

### Can I integrate digital contracts with my DMS or workshop system?

Yes. CARRUSLiNK pulls car, customer and price data from your DMS/workshop system and pushes the signed contract back onto the customer card. No double entry.

### What does digital contract handling cost?

At CARRUSLiNK it's included in the platform (tiered pricing from DKK 2,299/mo based on fleet size). Compared with wasted time (typically 30-60 min per deal on print, scan, archive, follow-up) it pays for itself after a handful of deals per month.

## See the digital contract flow in 30 minutes

We show test-drive + sales contract + loan-car contract signed digitally end to end, and how it auto-links to the customer card.

— CARRUSLiNK · https://carruslink.com/en/guides/digital-kontrakthaandtering