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Hurtigt svar · Leadhåndtering
Hvad gør man når bilkunder ikke svarer?
Sidst opdateret:
Svar
Når en bilkunde ikke svarer, skift kanal (har du ringet, send SMS; har du mailet, ring), og forsøg igen efter 2 dage på en alternativ tidspunkt. Efter 3 mislykkede forsøg, skift til langsom kadence: SMS måned 6, 12, 24. 10-20% kommer tilbage senere — giv ikke op.
- Skift kanal mellem forsøg (opkald → SMS → mail → opkald)
- Test alternative tidspunkter (tirsdag-torsdag 10-15 har højest svarrate)
- Korte personlige SMS med konkret action ('book her: [link]')
- Efter 3 forsøg: lukket-tabt, men i reaktiverings-flow
- Måned 6: 'lignende model nu', måned 12: 'leasing-udløb?', måned 24: 'klar til bytte?'
- 10-20% af 'tabte' leads konverterer over 24 mdr
Se reaktiverings-flowet live og hvor mange ekstra solgte biler det giver.